Shipping, Returns & Preorders

SHIPPING -

Flat rate shipping Australia wide $14.95

Express shipping $19.95

Free postage when you spend over $200

Please allow 2-5 business days from order date for your items to be shipped (If your order contains preorder items this does not apply)
You can calculate your delivery time using the AusPost guide HERE.

RETURNS -

We hold no responsibility for damaged goods if additional cover isn’t purchased. Please contact us via the website or email southerndiecast@hotmail.com if you would like to add additional cover.

Strict no return/refund policy for change of mind once purchased so please choose carefully. 

PRE-ORDERS -

Pre-orders may be placed like any other order. Factory production time, severe weather, or International Customs inspections may cause delay.

ETA (Estimated Time of Arrival) dates on pre-orders are in terms just an "estimate" and could be changed at any time without notice to Buyer. ETA is subject to change without notice.

Any cancellation of pre-orders/orders will result in a 20% cancellation fee.